This Cookie Policy explains how RockyOtter uses cookies and similar technologies on rockyotter.co.uk.
By using this website, you can choose whether to accept or manage non essential cookies through our cookie settings.
What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They help the website work properly, improve performance, and provide information about how the site is used.
Some cookies are essential for the website to function and cannot be switched off.
How We Use Cookies
We use cookies to:
• Make the website function correctly
• Remember your preferences
• Understand how visitors use the website
• Measure marketing and advertising performance
Types of Cookies We Use
Essential Cookies
These cookies are required for core site functionality such as:
• Shopping basket and checkout
• Secure login and account access
• Payment processing
• Cookie preference storage
These cookies are always active.
Analytics Cookies
These cookies help us understand how visitors interact with the website by collecting anonymised usage data. We use Google Analytics to measure page views, traffic sources, and site performance. This information helps us improve the website and user experience.
Marketing Cookies
These cookies are used to deliver relevant advertising and measure the effectiveness of campaigns.
We use:
• Meta technologies, including the Meta Pixel, to track advertising performance on platforms such as Facebook and Instagram
• Klaviyo to support marketing communications and understand engagement with emails and on site behaviour
Marketing cookies are only set if you give your consent.
Managing Cookies
You can manage or withdraw your cookie consent at any time through:
• Our cookie banner or settings tool
• Your browser settings
Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may affect how the website functions.
Third Party Cookies
Some cookies are placed by third party services that appear on our website. These third parties may process data outside the UK under appropriate safeguards.
We recommend reviewing their privacy policies for further information:
• Google Analytics
• Meta Platforms
• Klaviyo
How Long Cookies Last
Some cookies are session based and expire when you close your browser. Others remain on your device for a set period or until you delete them.
Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be published on this page and take effect immediately.
Contact
If you have any questions about this Cookie Policy, please contact us using the details provided on the website.
